In business transaction, there rare cases of sales returns. This happens when sales are made to a customer and the customer finds any defaults on that particular product he purchased, he has a right to return it back to the seller And when this occurs, the seller will then open up a return inwards book or in other words the sales returns journal. The information contained here are thus:
(i) The person who is making the returns.
(ii) The type of product and the reasons for its return
(iii) The quantity that is returned
(iv) The amount to be debited in the return inwards account