1. It makes people be aware of the activities of govt.
  2. It makes the government know people’s feelings and needs.
  3. It helps people to express their views arid feelings on the policies/activities of the government.
  4. It also helps in educating the minds of people.
  5. It helps to re-shape or change the behaviour of the general public.
  6. It enhances directives for public policies.
  7. It helps in bringing down an unpopular government.

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