- It makes people be aware of the activities of govt.
- It makes the government know people’s feelings and needs.
- It helps people to express their views arid feelings on the policies/activities of the government.
- It also helps in educating the minds of people.
- It helps to re-shape or change the behaviour of the general public.
- It enhances directives for public policies.
- It helps in bringing down an unpopular government.