Features of self-service: 

  1. Goods are displayed openly on shelves.
  2. Customers are allowed to serve themselves with or without the help of the salesmen.
  3. It encourages impulse buying because of the display nature of the goods in the shop.
  4. Security men stand at the gate/door of the shop to check and prevent pilfering.
  5. It requires the service of few sales attendants.
  6. It provides shopping facilities like baskets, trays or push trolleys.
  7. Prices are usually tagged on the packed goods.

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